Contact information

Contact Us

We’d love to hear from you.

At Krissy Creations, we believe customer experience matters just as much as the products and resources we offer. Whether you have questions about your order, need product assistance, or simply want to connect, we’re here to help.

Customer Support

Our support team is available during the following hours:

Customer Service Hours:
Monday–Friday, 12 PM–5 PM CST

Contact Information

Email:
hello@krissycreations.com

Phone Number:
(281) 516-8202

Before Contacting Us

To help us assist you as quickly as possible, please include the following information when reaching out:

• Full name
• Order number, if applicable
• Email address used at checkout
• Detailed description of your question or concern
• Photos or screenshots, if needed

Providing complete information helps us review and resolve your issue faster.

Order Support

For questions regarding:

• Shipping updates
• Tracking information
• Returns or exchanges
• Damaged items
• Store credit
• Product availability
• Digital product access
• Mentorship or academy access

Please contact our support team directly using the information above.

Response Times

We aim to respond to all inquiries within 24–48 business hours.

Please note that response times may be slightly longer during:

• Holidays
• Major sales events
• Product launches
• High order volume periods

We truly appreciate your patience and support.

Thank You

Thank you for supporting Krissy Creations.

We appreciate every order, every message, and every customer who chooses to shop with us. Our goal is to provide a smooth, professional, and enjoyable shopping experience from start to finish.

We look forward to assisting you.