Krissy Creations Shipping Policy

Effective Date: 06/16/2026

At Krissy Creations, we are committed to processing and shipping your order as quickly and accurately as possible.

By placing an order through our website, you acknowledge and agree to the terms outlined in this Shipping Policy.

Order Processing Times

Orders are typically processed within 3-7 business days unless otherwise stated on the product page.

Business days do not include weekends or holidays.

During periods of high order volume, launches, promotions, holidays, or unforeseen operational delays, processing times may be extended.

Custom, personalized, handmade, preorder, or made-to-order items may require additional processing time.

Shipping Time Estimates

Estimated shipping timeframes are provided for convenience only and are not guaranteed delivery dates.

Estimated shipping timelines may vary depending on:

• Carrier delays
• Weather conditions
• High order volume
• Supply chain disruptions
• Customs clearance
• Holidays
• Incorrect customer shipping information

Estimated shipping timeframe: [ESTIMATED SHIPPING TIME]

Incorrect Shipping Information

Customers are responsible for ensuring all shipping information entered at checkout is accurate and complete.

Krissy Creations is not responsible for packages delivered to incorrect addresses provided by the customer.

If a package is returned due to an incorrect or incomplete address, the customer may be responsible for reshipping fees.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, Krissy Creations is not responsible for lost, stolen, delayed, or damaged packages.

Customers must contact the shipping carrier directly to file claims regarding lost or delayed shipments.

We strongly recommend using secure delivery locations and monitoring tracking updates regularly.

Tracking Information

Tracking information will be sent to the email address or phone number provided at checkout once your order has shipped.

Please allow carriers time to update tracking information after shipment.

Delivery Issues

Customers are responsible for monitoring tracking updates and contacting the shipping carrier regarding delivery issues.

If your tracking states “Delivered” but you have not received your package, please:

• Check with household members or neighbors
• Contact the shipping carrier
• Check around your delivery location

Krissy Creations is not responsible for stolen packages after confirmed delivery.

Damaged Packages

Customers should inspect packages immediately upon delivery.

If your order arrives damaged, you must contact us within 24–48 hours and provide:

• Your order number
• Clear photos of the damaged item
• Photos of the packaging

Claims submitted outside the required timeframe may not qualify for review.

Preorders & Backorders

Preorder or backordered items may require additional processing and shipping time.

Estimated dates for preorder items are subject to change without notice.

Digital Products

Digital products are delivered electronically and do not require physical shipping.

Customers are responsible for entering the correct email address at checkout to receive digital product access, download links, or delivery instructions.

If you experience an issue accessing your digital product, please contact us at hello@krissycreations.com.

International Shipping

International customers are responsible for any customs duties, import taxes, VAT fees, or additional shipping charges imposed by their country.

Krissy Creations is not responsible for delays caused by customs processing.

At this time, international shipping availability may vary depending on product type and destination.

Shipping Carrier Liability

Shipping carriers are independent third parties.

Once packages are transferred to the carrier, liability for delays, losses, or delivery issues may fall under the carrier’s policies and procedures.

Limitation of Liability

Krissy Creations shall not be liable for shipping delays, lost packages, carrier errors, customs delays, weather disruptions, or other circumstances beyond our reasonable control.

Customer Agreement

By placing an order with Krissy Creations, customers acknowledge and agree to this Shipping Policy and all related store policies.

Contact Information

Krissy Creations
Email: hello@krissycreations.com
Phone: (281) 516-8202
Customer Service Hours: 12pm to 5 pm

Disclaimer

This policy is provided for general informational and educational purposes only and should be reviewed by a licensed attorney to ensure compliance with your local laws and business requirements.