Krissy Creations Store Policies

Advanced Returns & Store Credit Policy

No Refunds — Store Credit Only

At Krissy Creations, all sales are final unless otherwise required by law. We do not issue refunds. Approved returns are eligible for store credit only.

By completing a purchase, customers acknowledge and agree to this policy.

Return Eligibility

To qualify for review:

• Returns must be initiated within 7 business days of delivery.
• Merchandise must remain unworn, unused, unwashed, and in original condition.
• Items must be returned in their original packaging when possible.
• Products showing signs of wear, odors, stains, makeup, smoke, deodorant, damage, writing, alteration, or pet hair will be rejected.

Krissy Creations reserves the right to reject any return that does not meet these requirements.

Final Sale Items

The following items are final sale and non-returnable:

• Sale or clearance items
• Accessories
• Jewelry
• Customized or personalized items
• Handmade or made-to-order items
• Digital products
• Downloadable products
• E-books
• Templates
• Courses
• Coaching sessions
• Mentorship programs
• Memberships
• Academy access
• Printable resources
• Digital planners or journals
• Books, journals, planners, workbooks, and printed materials once opened, used, written in, damaged, or altered

Return Shipping

Customers are responsible for all return shipping costs unless otherwise stated by Krissy Creations.

Original shipping fees are non-refundable.

We recommend using a trackable shipping method, as Krissy Creations is not responsible for return packages that are lost, delayed, or damaged in transit.

Return Address: [RETURN ADDRESS]

Chargeback Policy

Customers agree not to file false or fraudulent chargebacks.

We encourage customers to contact us first at hello@krissycreations.com before filing a dispute.

All chargebacks will be disputed using order confirmations, delivery confirmation, IP logs, tracking details, customer communication, checkout verification, and any other available transaction records.

Customers who file false, fraudulent, or abusive chargebacks may be restricted from making future purchases.

Advanced Privacy Policy

This Privacy Policy describes how Krissy Creations collects, uses, and discloses customer information when visitors access our website or make a purchase.

Personal Information We Collect

We may collect the following information:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment confirmation
• Device information
• IP address
• Browser information
• Order details
• Customer communication records

How We Collect Information

Information may be collected directly from customers, automatically through cookies and analytics tools, or through third-party providers such as Shopify, payment processors, shipping providers, email marketing tools, SMS tools, advertising platforms, analytics tools, and customer support systems.

How We Use Information

We may use customer information to:

• Process orders
• Fulfill purchases
• Provide customer support
• Send order updates
• Improve customer experience
• Send marketing emails and SMS notifications, when consent is provided
• Prevent fraud
• Analyze website performance
• Improve products, services, and website functionality

Cookies & Tracking Technologies

Our website may use cookies, web beacons, tags, pixels, and analytics tools to improve website performance, personalize content, and support marketing efforts.

Cookies may be used for:

• Shopping cart functionality
• Analytics
• Customer login
• Marketing campaigns
• Product recommendations
• Website performance tracking

Customers may disable cookies through their browser settings; however, some website functionality may become limited.

Third-Party Services

We may share customer information with third-party service providers necessary to operate our business, including Shopify, payment processors, shipping providers, advertising platforms, analytics providers, email marketing providers, SMS providers, and customer support systems.

We do not sell customer personal information.

SMS Marketing Disclosure

By entering your phone number at checkout or subscribing through our website, you consent to receive recurring automated marketing and transactional text messages from Krissy Creations.

These messages may include:

• Order confirmations
• Shipping updates
• Cart reminders
• Promotional offers
• Product launches
• Review requests
• Customer service updates

Message frequency varies.

Message and data rates may apply.

Consent is not a condition of purchase.

Customers may unsubscribe at any time by replying STOP.

For assistance, customers may reply HELP or contact hello@krissycreations.com.

Cookies Policy

Our website uses cookies to improve browsing experience, analyze traffic, support shopping cart functionality, and personalize advertising.

Cookies may be used for:

• Shopping cart functionality
• Analytics
• Customer login
• Marketing campaigns
• Product recommendations
• Website performance tracking

Customers may disable cookies through their browser settings; however, some website functionality may become limited.

Website Terms & Conditions

By accessing or purchasing from Krissy Creations, customers agree to all website policies, terms, and conditions.

Krissy Creations reserves the right to refuse service, cancel orders, limit quantities, reject returns, or terminate accounts at our discretion.

Intellectual Property

All branding, product descriptions, graphics, images, videos, downloadable content, logos, digital products, templates, courses, mentorship materials, academy materials, and website content are the property of Krissy Creations unless otherwise stated.

Unauthorized copying, resale, redistribution, reproduction, sharing, uploading, editing, or commercial use is prohibited.

Digital products and educational resources are for personal use only unless written commercial-use permission is clearly provided.

Limitation of Liability

Krissy Creations shall not be liable for indirect, incidental, special, or consequential damages related to purchases, website interruptions, carrier delays, delivery issues, product misuse, digital product access issues, business decisions, or use of educational resources.

Use of our website, products, services, and resources is at the customer’s own risk.

Digital Product Policy

Due to the nature of digital products, all digital sales are final.

No refunds, exchanges, cancellations, or store credits will be issued for:

• E-books
• Courses
• Templates
• Vendor lists
• Coaching sessions
• Mentorship programs
• Memberships
• Academy access
• Downloadable products
• Printable resources
• Digital planners
• Digital journals
• Recorded trainings
• Online resources

Customers are responsible for ensuring they enter the correct email address at checkout.

If you experience trouble accessing a digital product, please contact hello@krissycreations.com for support.

Legal Disclaimer

The information provided by Krissy Creations is for informational, educational, inspirational, and creative purposes only.

We make no guarantees regarding earnings, business success, product performance, customer results, personal outcomes, or financial outcomes.

Customers are responsible for conducting their own research before making purchasing decisions and implementing any business, creative, spiritual, or educational guidance.

Contact Information

Krissy Creations
Email: hello@krissycreations.com
Phone: (281) 516-8202
Customer Service Hours: 12 PM -5 PM

Governing Location

These policies are intended for use by Krissy Creations in Texas, United States, unless otherwise updated.

Final Note

These policies are provided for general informational and educational purposes only. Krissy Creations should consult a licensed attorney to ensure full legal compliance with local, state, federal, and international laws.